Our story
I was born in a village where the main occupation of the natives was farming including my family. To improve the farming methodology and make the process more sustainable, i chose to study agriculture.
I was the first and the only youth from my village who chose to pursue further studies after high school and attended the university. My parents worked very hard to pay for my school and college tuitions. After graduation, I couldn’t find a job to pay off the tuition debt. To fund the loan, I took up a job of a motobike rider for tourists visiting Ha Giang. My basic knowledge in speaking english helped me to interact with the foreign tpurists. I decided to improve my communication skills by following Englisg speaking tutorials in Youtube and, then use my knowledge in speaking with my English speaking customers. English changed my life. I started getting good reviews from my customers and job offers from many tourists company started coming my way.
My job in the tourism sector brought me the insightful knowledge on how the industry operates and as well, the informations that I gatheted from the tourists visiting us from diffetent parts of the world. They were like a window for me to see and know how the world beyond Ha Giang is.
In 2016, I decided to start a tour company in collaboration with my friends who were engaged in similar profession as mine.
I chose to not just be a tour guide. I wanted to be community server as well. I developed a mission statement as how to run our business that fulfills our vision of community participation and engagement. I want to be agent of upliftment and empowerment for our society. I was very clear from the start that our knowledge, delivery and pace along with patience, accomodation and consideration to the customer’s needs will be our top priority.
To be able to fulfill our mission, I identified some key areas which we focussed on. The major one being English communication to understand the Tourist profile. This became our differentiation factor from other local operating tour companies.
We handcraft our tour package styles depending on the traveller profile –
• Couples & Friends
• Family
• Solo
• Private
• Groups & Corporate
and , as well include the traveller’s interest –
● Only biking
● Biking & Trekking
● Swimming / boating
Before we begin to customise our packages, we speak to our potential customers and gather all the relevant details to understand what are their expectations and what they desire to gain from the trip. This approach helps us to plan and set up a package to the best of their interest. We are extremely mindful to keep in mind their health conditions and food habits especially for the foreign travellers.